We recently encountered an out-of-the-ordinary project. We were called in to install a fence as usual, but the homeowner already had a fence around part of the yard. Our mission, if we chose to accept it, was to install a new fence that matched the existing one. Of course we accepted the mission and rose to the challenge.
Our customer recently sent us a kind thank-you note along with some pictures. You can see for yourself the job we did, but at the risk of tooting our own horn, we’d like to share with you some of the customer’s comments:
- “Not only does the new fence provide the privacy we were seeking, it matches perfectly the existing fence.”
- “I have not witnessed a smoother or less contentious team of workers and each was more than willing to make adaptations without hesitation in order to accommodate my unique preferences.”
- “While many options are available in the hand tool market today, the selection of Milwaukee and Makita grade tools for use by installers reveals management’s respect for its employees and a concern for reliability.”
It’s always nice to know your work’s appreciated, and we were very gratified to receive the note. We enjoyed working with this customer and are happy the homeowner is satisfied. Contact us to learn how we can make you a satisfied customer as well.
Tags: custom fencing, customer satisfaction, fence, fence installation, fencing, MAD Fence, Makita grade tools, Mid-Atlantic Deck & Fence, Milwaukee grade tools, satisfied customer